Customer Relationship Management

Energy Industry Solutions

Professional Services to Help You Better Manage Business Relationships

Advances in cloud-based customer relationship (CRM) software makes it easy for oil and gas companies to improve business processes not only with customers, but also vendors and suppliers. Darby helps you customize a complete customer and supplier relationship management solution for your business by providing an experienced team of oil and gas CRM and SRM professionals supported by best practice methods and tools to help you select, integrate and deploy the latest in customer relationship management (CRM) or supplier relationship management (SRM) software for your organization.

Software We Support

Darby Consulting’s digital transformation services are designed to accelerate the selection and deployment of leading CRM and SRM solutions including Salesforce, Oracle CRM, SAP CRM, and Microsoft Dynamics.

Our Services


Project Management

Reduce schedule slippage and cost overruns leveraging our full suite of best-practice methodologies, tools and resources.


ERP & Systems Integration

Integrate processes and share accounting and business data across applications.


Requirements Gathering

Engage stakeholders to determine business needs and transform them into system requirements.


Data Migration

Leverage automated data migration to reduce application downtime and enhance migration speed.


Software Selection

Facilitate an unbiased, data-driven approach to software selection that reduces resistance to change and accelerates system adoption.


Testing

Eliminate system bugs with JIRA-enabled issue tracking, user acceptance and usability testing.


Value Assurance

Ensure the desired software outcomes negotiated in your contract are realized during and after implementation.


Change Management

Accelerate end-user adoption with custom skills training, business process redesign and communications.

Software Selection

Data driven process for better, and faster decision making.

Digital Transformation Program

Digital Transformation, especially those involving commercial software deployments, can be a challenge from start to finish when you try to handle them all in-house. Darby assembles an on-site team of project managers and implementation specialists with certified experience in planning and deploying complex software projects for your organization. We come fully equipped with proven methodology, tools, templates, best practices and a cloud-based project management system to deliver a complete digital transformation on-time and within budget - all for an affordable price.

Readiness Assessment

Darby Consulting’s Readiness Assessment is intended to help IT project organizations and key stakeholders understand current and desired future state capabilities necessary to implement and sustain an effective digital transformation. It includes an evaluation of people, processes, tools and information needed to enable organizations to more effectively select, implement and sustain a software implementation.

Roadmap

Our Digital Transformation Roadmap consists of five project phases, two technology worksteams and three stakeholder-related workstreams designed to achieve a balanced approach to implementation between stakeholder needs and technology.

Transformation Toolkit

Our Project Management for IT™ methodology is backed by the Project Management Institute and includes a library of over 70 tools and templates designed to accelerate our performance on every project.

Dashboard & Reporting Tools

We plan and manage a portfolio of IT projects utilizing a cloud-based Project Management System to help keep our clients and consultants connected in real-time so everyone knows where we stand. We use it to track schedules, document and track requirements, identify issues & risks and monitor the completion of tasks. The result? Our projects are consistently delivered on-time, on-budget and within scope.

How can we support your IT projects?

Let's Talk